Communication • Entertainment • Staying Safe

Before you start

  • Tech Buddy: Get one.  It will help if you get stuck!
  • Videos: Either watch the full video below, or in short chapters found further down the page.
  • Watch before you touch: It is better to see each video through before trying anything out.
  • Listening: You may find it more useful to listen through headphones.
  • Subtitles: Once the video has started press the bottom right button on the video as in the diagram.
  • If in doubt: Phone your Tech Buddy!

Good Luck and let us know how you get on.

Screenshot 2020-04-02 at 09.51.51


GET CONNECTED is a short 40 minute video, which has also been broken into 5 chapters. Watch the whole video in one go (above) or chapter by chapter (below). Hover over each title and click. Each chapter also has some written information with it.


We want to empower people, who’ve lived happily for years without technology, to learn how to use their iPads and iPhones properly.

We all have friends and family who’ve temporarily had to self-isolate, so we’ve created a short self-help video for the Silver Surfers. GET CONNECTED is for anyone with an iPhone/iPad who’d like to understand how to access a wide variety of entertainment/communication options.


Each Silver Surfer needs a Tech Buddy for when they get stuck!

The Tech Buddy will send a link to their Silver Surfer, which they can click on in order to download our GET CONNECTED video. We suggest the Tech Buddy telephones their Silver Surfer in the first instance on their landline to let them know what they need to do and perhaps to stay on the phone until they’ve got the video running.

See Who's Getting Connected here


Tony Adams MBE:
"Please look after your mental health in this difficult situation. Reach out to loved ones: it is really important to keep connected."

Clare Stafford: CEO Charlie Waller Memorial Trust
“Mental health and wellbeing is more important than ever during this crisis.  At the Charlie Waller Memorial Trust we know that social connection is vital in keeping up your spirits.  For older people, a lesson in how to navigate technology can make all the difference between feeling isolated and low and feeling connected and well supported."

Mark Pougatch:
"It’s incredibly important at this time when so many are in self-isolation that people are able to communicate with their loved ones and friends - and enjoy television, films, books and podcasts. We just want to help people to get connected.

Video Created By

Lauren Brener: Duo Creative Media

Katharine Landale: Bold New World Recruitment & Reskilling

Mark Pougatch: ITV and BT Sport sports presenter

Victoria Pougatch: Saddleback Media Ltd

Helen Pritchard: Orchid Digital Ltd


With thanks to

Tony Adams MBE: England and Arsenal football Captain and founder of Sporting Chance Clinic supporting sports people suffering from addiction

Clare Balding OBE: Broadcaster, journalist and author

Annabel Leventon: Actor, Voice Coach, Writer (The Real Rock Follies)

Maureen Lipman CBE: English film, theatre and television actress, columnist and comedian.

Alistair Petrie: Actor (The Night Manager, Sex Education, Star Wars)

Tom Rosenthal: Comedian and Actor (Plebs, Friday Night Dinner)

Gabrielle Shaw: Gabrielle Shaw Communications

Connor Swindells: Actor (Sex Education)


Press Enquiries

Victoria Pougatch

Saddleback Media Ltd

T: 07811 452036

Gabrielle Shaw
Gabrielle Shaw Communications

T:‭ 07768 941436

General Enquiries

Katharine Landale
Bold New World Recruitment and Reskilling

T: 07778 774848